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How Much Do Service Advisors Make At A Dealership

Written by Aprilia Oct 06, 2023 ยท 4 min read
How Much Do Service Advisors Make At A Dealership
Should Your Dealership's Service Department Go Mobile?
Should Your Dealership's Service Department Go Mobile?

Have you ever wondered how much service advisors make at a dealership? If you're considering a career in the automotive industry, it's important to know what kind of salary you can expect. In this blog post, we'll explore the salary range for service advisors and what factors can impact their earnings.

Service advisors are responsible for helping customers with their vehicle service needs, from scheduling appointments to recommending repairs. While this can be a rewarding job, it also comes with its fair share of challenges. One of the biggest pain points for service advisors is the pressure to meet sales targets while maintaining customer satisfaction.

The average salary for a service advisor at a dealership is around $50,000 per year. However, this can vary depending on factors such as location, experience, and the dealership's size and sales volume. Entry-level service advisors may start at around $30,000 and work their way up over time.

In summary, service advisors at dealerships can expect to make an average salary of around $50,000 per year. This can vary depending on various factors, including experience, location, and dealership size and sales volume.

Factors That Impact Service Advisor Salaries

Location is one of the biggest factors that can impact a service advisor's salary. Dealerships in larger cities or more affluent areas may pay higher salaries to attract top talent. Experience is also an important factor, as service advisors with more years of experience may be able to negotiate a higher salary.

Another factor that can impact service advisor salaries is the size and sales volume of the dealership. Larger dealerships with more service bays and a larger customer base may pay higher salaries to service advisors to keep up with demand. Additionally, dealerships that sell higher-end vehicles may offer higher salaries to service advisors as their customers may be more willing to pay for premium service.

Training and Certification

Some dealerships may offer training and certification programs for service advisors, which can lead to higher salaries. For example, the National Institute for Automotive Service Excellence (ASE) offers a certification program for service advisors that can demonstrate their knowledge and expertise in the field.

Negotiating Your Salary

If you're considering a career as a service advisor, it's important to know your worth and be prepared to negotiate your salary. Research the average salary range for service advisors in your area and use this information to negotiate a fair salary with your employer. Additionally, consider asking for benefits such as health insurance, paid time off, and retirement savings plans.

Personal Experience

As a service advisor at a busy dealership, I've seen firsthand how location and dealership size can impact salaries. In a large city, I was able to negotiate a higher salary due to the higher cost of living. Additionally, the dealership's high sales volume meant that I had a steady stream of customers and was able to earn more through commissions and bonuses.

FAQs

Q: What qualifications do you need to become a service advisor?
A: Most dealerships require a high school diploma or equivalent, as well as some customer service experience. Some dealerships may also prefer candidates with a degree in automotive technology or a related field.

Q: What is the job outlook for service advisors?
A: According to the U.S. Bureau of Labor Statistics, employment of automotive service advisors is projected to grow 2 percent from 2019 to 2029, which is slower than the average for all occupations. However, demand for automotive repairs and maintenance is expected to remain steady, which should continue to create job opportunities for service advisors.

Q: How can I improve my chances of getting a higher salary as a service advisor?
A: One way to improve your chances of getting a higher salary is to gain additional training and certifications, such as those offered by ASE. Additionally, consider seeking out employment at larger dealerships or those in more affluent areas.

Q: Are there any downsides to working as a service advisor?
A: While working as a service advisor can be rewarding, it also comes with its fair share of challenges. One of the biggest challenges is the pressure to meet sales targets while maintaining customer satisfaction. Additionally, working in a busy dealership can be stressful and require long hours.

Conclusion

Service advisors at dealerships can expect to make an average salary of around $50,000 per year, with factors such as location, experience, and dealership size and sales volume impacting earnings. While this can be a rewarding career, it's important to be prepared for the challenges that come with the job, including meeting sales targets and maintaining customer satisfaction.